Terms & Conditions
Showcase Mobility Inc.
"Expect an easy purchase, fast delivery, and friendly service!"
Internal Policies | Terms and Conditions | Shipping Info
The purpose of our return policy is to ensure you are satisfied with
The terms and
conditions below apply to your order and protect the transaction.
If you are unhappy with a returnable item for any reason, please
return it within twenty days from the DATE RECEIVED for an
exchange or credit of the purchase price less shipping & handling,
tax, and the 20% restocking fee.
Some items are non-returnable. More than 95% of the products on this
web site are returnable. However, some items cannot be returned,
� Special order or special request items.
� Free gifts and promotional items.
� Custom items we make for you.
� Items you customize for yourself.
� Used items no longer resalable.
� Items missing packaging, parts, or instructions.
� Items specifically marked non-returnable.
Refunds, store credits, and exchanges are given at our discretion
after we've evaluated your return.
Request an RMA number: Incoming packages without Return Merchandise
Authorization (RMA) numbers are returned to sender. To request a RMA
number, call our office and provide us with the details of your
return. Provide as much information as possible and we'll issue a
RMA number for the returnable product.
Cancellations or Return may only be done by speaking with a live
repetitive and can not be completed by voice mail or email.
Where to ship your return: When you receive an RMA number, you'll
also receive the address of where to send your return. Some items
are returned directly to the manufacturer when 1) the manufacturer
prefers to handle returns directly; 2) the return would be delayed
by returning it to us; 3) the return requires replacement parts or
Please Note: Used items may not be returned for any reason. Items
shipped uninsured may not be returned if damaged.
A 20% restocking fee applies to all returns! We do not credit
shipping charges, insurance, tax, customs charges, or return
shipping fees. Restocking fees calculated from your purchase price
of the returned items, minus any discounts received.
Does your return meet this checklist?
☑ Contains only returnable merchandise.
☑ Properly labeled, including your RMA Number.
☑ The package is insured and traceable.
☑ Returned within 15 days of the date of delivery.
☑ Product must be unused, clean and not damaged.
☑ Original packaging and materials intact.
☑ Return shipping costs are the responsibility of the customer.
☑ We recommend that you insure your return. We can not accept
responsibility if damaged in transit.
If for any reason your return does not meet these requirements your
refund will be refused.
Merchandise should be unused, in its original packaging, and in
sellable condition. We reserve the right to refuse, refund,
exchange, or give a store credit for your return at our sole
Showcase Mobility offers free shipping on most all products we sell
however when an item is returned the original outbound shipping
charges are deducted from your credit.
Cancellations: If you cancel your order after it has already shipped
or is a custom order built to your color request and or size we
consider it a return and the above policies apply. We reserve the
right to charge full shipping costs if the item is refused delivery.